Retail Operations & Inventory Specialist

Crate & Barrel; Plano (TX); On-site; USD 36,000 - 48,000; Full time

Job summary

Crate & Barrel in Plano, TX is seeking an Operations Associate to help maintain an efficient stockroom and support the sales floor. You will ensure timely order fulfillment, accurate inventory, and well-presented displays while following company policies and safety standards.

You will work with store teams, learn relevant systems, and contribute to profitable operations through customer service, merchandising, and teamwork.

Qualifications

• Customer service experience preferred.
• Retail experience preferred.
• Excellent interpersonal and communication skills.
• Ability to work in a flexible environment.

Responsibilities

• Process all incoming and outgoing packages, including curbside and ship-from-store orders.
• Assist in stocking and preparing the stockroom for inventory.
• Perform stock checks and maintain an organized stockroom.
• Maintain visual merchandising standards on the sales floor.
• Ensure products and displays are stocked and available for purchase.
• Provide excellent service and uphold company standards.
• Greet customers, respond to questions, process payments, escalate when needed.
• Support store safety standards and training.
• Promote store profitability and operational excellence.
• Drive sales through product knowledge and suggestive selling.

Skills

Customer service

Interpersonal skills

Teamwork

Multitasking

Tools

POS system

AS400 system

Company email system

Learning management system

Telephone/intercom system

Job description

Crate & Barrel in Plano, TX is seeking an Operations Associate to help maintain an efficient stockroom and support the sales floor. You will ensure timely order fulfillment, accurate inventory, and well-presented displays while following company policies and safety standards.

You will work with store teams, learn relevant systems, and contribute to profitable operations through customer service, merchandising, and teamwork.