Retail Operations Excellence Coach

Peoples Bank; Garrison (KY); On-site; USD 55,000 - 75,000; Full time

Job summary

Peoples Bank in the United States seeks an Operations Support Specialist within Retail Banking to drive operational excellence, reduce recurring issues, and lift consistency across the Retail Business Line. You will solve problems, partner with leaders, and embed best practices in daily operations.

Candidates should have an associate degree, 3–5 years of banking experience, strong communication, attention to detail, and willingness to travel.

Qualifications

• Associate's degree or equivalent work experience.
• 3 to 5 years in related banking field.
• Strong communication and problem-solving skills.
• Detail-oriented with ability to meet deadlines.

Responsibilities

• Solve problems proactively and coordinate with partners to meet deadlines.
• Identify operational challenges and propose effective solutions.
• Work cross-functionally to develop risk mitigation strategies.
• Maintain a risk register and track remediation status.
• Lead monthly/quarterly Operations Support meetings.
• Communicate issues with regional leaders and policy owners.

Skills

Phone skills

Attention to detail

MS Office

Problem solving

Education

Associate's degree

Tools

MS Excel

MS Word

MS Office

Job description

Peoples Bank in the United States seeks an Operations Support Specialist within Retail Banking to drive operational excellence, reduce recurring issues, and lift consistency across the Retail Business Line. You will solve problems, partner with leaders, and embed best practices in daily operations.

Candidates should have an associate degree, 3–5 years of banking experience, strong communication, attention to detail, and willingness to travel.