Retail Operations & Customer Experience Lead

Bob's Discount Furniture; Kentucky; Hybrid; USD 61,000 - 63,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Paid time off includes vacation, days,

401(k) match

Employee discounts

Tuition reimbursement

Job summary

Bob’s Discount Furniture is hiring a Retail Assistant Manager for a full-time, on-site role in a Kentucky showroom. You will balance leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development.

You’ll support store performance, drive operational goals, and play a key role in executing The Bob’s Way. Availability on weekends, evenings, and holidays is required.

Qualifications

• 2–5 years of retail, warehouse, or operations management experience.
• Proven success in team leadership and operational oversight.
• Must be at least 18 years old to be considered for employment with Bob’s

Responsibilities

• Lead on the sales floor with strategic backend operations oversight.
• Support store performance and drive operational goals.

Skills

Leadership

Operations planning

Logistics & inventory

Customer experience

Performance coaching

Conflict resolution

Cross-functional comms

Time management

Education

Bachelor's degree

Job description

Bob’s Discount Furniture is hiring a Retail Assistant Manager for a full-time, on-site role in a Kentucky showroom. You will balance leadership on the sales floor with strategic oversight of back-end operations, logistics, and team development.

You’ll support store performance, drive operational goals, and play a key role in executing The Bob’s Way. Availability on weekends, evenings, and holidays is required.