Retail Operations & Guest Experience Lead

Bob's Discount Furniture; Cincinnati (OH); On-site; USD 60,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Profit Sharing

Pet Insurance

Life Insurance

Tuition reimbursement

Career development

Employee Discount

Assistance programs

Job summary

Bob’s Discount Furniture is hiring a Retail Assistant Manager to balance leadership on the sales floor with oversight of back-end operations, logistics, and team development. You will drive store performance, enhance the customer experience, and execute The Bob’s Way in a full-time on-site role in Cincinnati, OH.

Availability on weekends/evenings/holidays is required. We offer strong benefits, growth opportunities, and a culture centered on honesty, integrity, safety and inclusion.

Qualifications

• Bachelor’s degree or equivalent work experience.
• Experience in retail or warehouse management.
• Experience leading backend operations.
• Familiarity with safety and compliance procedures.

Responsibilities

• Lead on sales floor with strategic oversight of back-end operations.
• Drive store performance and customer experience in a fast-paced retail environment.

Skills

Leadership

Operational planning

Logistics

Customer experience

Performance management

Conflict resolution

Cross-functional communication

Time management

Education

Bachelor’s degree or equivalent

Job description

Bob’s Discount Furniture is hiring a Retail Assistant Manager to balance leadership on the sales floor with oversight of back-end operations, logistics, and team development. You will drive store performance, enhance the customer experience, and execute The Bob’s Way in a full-time on-site role in Cincinnati, OH.

Availability on weekends/evenings/holidays is required. We offer strong benefits, growth opportunities, and a culture centered on honesty, integrity, safety and inclusion.