Retail Operations & Merchandising Associate

Chico's FAS, Inc.; Arlington (VA); On-site; USD 17,591 - 21,972; Full time

Job summary

Chico's FAS, Inc. is seeking a Support Associate to reinforce a customer and product-focused sales culture. The role involves merchandise handling, stock processing, and stockroom organization to support a seamless in-store experience.

The position emphasizes MAPS principles, strong communication, teamwork, and the ability to work a flexible schedule including nights, weekends, and holidays. Candidates should be 18+ with good organizational skills and customer service orientation.

Qualifications

• High school diploma or equivalent required.
• Excellent communication and customer service skills required.
• Strong organizational and multitasking abilities required.

Responsibilities

• Process merchandise and stock, ensuring items are properly stored and located.
• Enter receiving documents and reconcile invoices; complete store transfers and locate requests.
• Support visual merchandising, pricing changes, and floor set updates.
• Provide MAPS-based customer service to create an omni-channel experience.
• Maintain boutique cleanliness and assist with stockroom organization.

Skills

Excellent communication skills

Excellent customer service skills

Strong organizational skills

Ability to multi-task

Reliable and punctual

Education

High school diploma or equivalent

Job description

Chico's FAS, Inc. is seeking a Support Associate to reinforce a customer and product-focused sales culture. The role involves merchandise handling, stock processing, and stockroom organization to support a seamless in-store experience.

The position emphasizes MAPS principles, strong communication, teamwork, and the ability to work a flexible schedule including nights, weekends, and holidays. Candidates should be 18+ with good organizational skills and customer service orientation.