Retail Operations & Customer Experience Associate

The TJX Companies, Inc.; South Carolina; On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health care

Job summary

The TJX Companies, Inc. in the United States is seeking a store associate to deliver a highly satisfying customer experience, engaging with customers, maintaining a clean store, and supporting operations across areas as needed.

You will model customer service practices, promote loyalty programs, and ensure accurate cash handling while upholding store standards. The role emphasizes teamwork, safety, and adherence to policies in a fast-paced retail setting.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Providing and accepting recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

The TJX Companies, Inc. in the United States is seeking a store associate to deliver a highly satisfying customer experience, engaging with customers, maintaining a clean store, and supporting operations across areas as needed.

You will model customer service practices, promote loyalty programs, and ensure accurate cash handling while upholding store standards. The role emphasizes teamwork, safety, and adherence to policies in a fast-paced retail setting.