Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Plymouth (MA); On-site; USD 20,664,000 - 24,797,000; Full time

Job summary

The TJX Companies, Inc. is seeking a Store Associate to deliver a highly satisfied customer experience by engaging with shoppers, maintaining a clean and organized store, and adhering to operating standards.

This role emphasizes teamwork, integrity, and respect in daily store operations. You may be cross-trained to work in multiple areas to support business needs, while promoting credit and loyalty programs and upholding merchandising procedures and loss-prevention standards.

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day

Job description

The TJX Companies, Inc. is seeking a Store Associate to deliver a highly satisfied customer experience by engaging with shoppers, maintaining a clean and organized store, and adhering to operating standards.

This role emphasizes teamwork, integrity, and respect in daily store operations. You may be cross-trained to work in multiple areas to support business needs, while promoting credit and loyalty programs and upholding merchandising procedures and loss-prevention standards.