Retail Customer Experience Specialist

The TJX Companies, Inc.; Ontario (OR); On-site; CAD 37,000 - 51,000; Full time

Benefits offered by this job

Associate discount

401(k)

Health insurance

Paid holidays

Job summary

The TJX Companies, Inc. is hiring a Retail Associate to deliver an excellent customer experience across our stores. You will engage with customers, operate registers, and support merchandising and store operations to maintain an inviting shopping environment.

We encourage teamwork, adaptability, and a positive store culture while promoting our credit and loyalty programs. This role involves lifting merchandise and working a flexible schedule to meet business needs.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Role models established customer experience practices with customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising procedures and standards.
• Initiates and participates in store recovery as needed.
• Maintains cleanliness and organization of the sales floor and store overall.
• Ensures compliance with labor laws, policies, and procedures.
• Supports safety initiatives and shrink reduction programs.

Skills

Customer service

Communication

Organizational skills

Multi-tasking

Flexibility

Job description

The TJX Companies, Inc. is hiring a Retail Associate to deliver an excellent customer experience across our stores. You will engage with customers, operate registers, and support merchandising and store operations to maintain an inviting shopping environment.

We encourage teamwork, adaptability, and a positive store culture while promoting our credit and loyalty programs. This role involves lifting merchandise and working a flexible schedule to meet business needs.