Retail Operations & Customer Experience Associate

TJX; Cumming (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Paid holidays

Job summary

HomeGoods at TJX Companies is seeking a customer-focused team member to deliver an exceptional shopping experience in our Georgia store. You will engage with customers, maintain a clean sales floor, and support operations across departments as needed.

The role emphasizes accuracy in transactions, adherence to loss-prevention standards, and participation in store-wide programs. A positive attitude and reliability are essential for success in a fast-paced retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support various store areas as needed.
• Ring purchases/returns accurately and count change per procedures.
• Promote credit and loyalty programs and uphold merchandising standards.

Skills

Customer service

Communication

Multi-tasking

Flexibility

Attention to detail

Job description

HomeGoods at TJX Companies is seeking a customer-focused team member to deliver an exceptional shopping experience in our Georgia store. You will engage with customers, maintain a clean sales floor, and support operations across departments as needed.

The role emphasizes accuracy in transactions, adherence to loss-prevention standards, and participation in store-wide programs. A positive attitude and reliability are essential for success in a fast-paced retail environment.