Retail Operations & Customer Experience Associate

The TJX Companies, Inc.; Alabama; On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Health benefits

Job summary

TJ Maxx, part of The TJX Companies, Inc., seeks a retail associate to deliver a top-tier customer experience. You will engage with customers, maintain a clean store, and support various store areas to meet business needs.

The role requires excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment. Benefits include associate discounts and eligibility for a 401(k). The starting pay range is USD $18.00 to $18.50 per hour.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Rings customer purchases/returns and handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains store cleanliness and follows merchandising procedures.
• Supports store safety and shrink reduction goals.

Skills

Customer service

Flexibility

Communication

Organization

Multi-tasking

Job description

TJ Maxx, part of The TJX Companies, Inc., seeks a retail associate to deliver a top-tier customer experience. You will engage with customers, maintain a clean store, and support various store areas to meet business needs.

The role requires excellent customer service, strong communication, and the ability to multitask in a fast-paced retail environment. Benefits include associate discounts and eligibility for a 401(k). The starting pay range is USD $18.00 to $18.50 per hour.