Retail Backroom & Customer Experience Associate

The TJX Companies, Inc.; Warner Robins (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare options

Paid holidays

Job summary

TJ Maxx, part of The TJX Companies, Inc., is hiring for a retail associate to deliver an outstanding customer experience across its stores. The role supports various store areas as needed, ensuring a clean, organized environment and adherence to procedures.

The position emphasizes customer service, teamwork, and the ability to adapt to changes while promoting loyalty programs and handling transactions accurately.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows procedures and standards.
• Processes and prepares merchandise for the sales floor.
• Participates in store recovery and maintains store cleanliness.
• Adheres to labor laws and safety policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Lifting heavy objects

Job description

TJ Maxx, part of The TJX Companies, Inc., is hiring for a retail associate to deliver an outstanding customer experience across its stores. The role supports various store areas as needed, ensuring a clean, organized environment and adherence to procedures.

The position emphasizes customer service, teamwork, and the ability to adapt to changes while promoting loyalty programs and handling transactions accurately.