Retail Operations Consulting Project Leader

Connors & Associates; United States; On-site; USD 120,000 - 180,000; Full time

Job summary

Connors Group in the United States seeks a Project Manager, Management Consulting (Retail), full-time. You will lead client-facing delivery of retail operations management engagements, guiding project and people leadership across concurrent projects in the US and beyond.

You will own day-to-day execution against the SOW, manage governance, stakeholder relations, and coordinate with SMEs to deliver measurable outcomes.

Qualifications

• Bachelor of Science in Industrial Engineering or equivalent.
• 7+ years of consulting experience using Industrial Engineering principles.
• Proven ability to lead fixed-scope, time-boxed projects and manage delivery teams.
• Familiarity with workforce management, labor planning, productivity programs, or operational excellence.
• Strong executive communication and presentation skills (PowerPoint), analytical problem solving (Excel), and stakeholder management.

Responsibilities

• Lead delivery across multiple projects with integrated workplans, milestones, resourcing, and day-to-day execution, providing daily leadership to the delivery team.
• Manage client engagements end-to-end (scope, schedule, budget, quality), translating SOWs into team deliverables and running governance with executive-ready communications.
• Provide industrial engineering and operations expertise, including time and motion studies, work measurement, sampling approaches, cost-benefit analysis, and process re-engineering.
• Lead operational assessments and current-state diagnostics, synthesizing findings into prioritized opportunities and practical improvement plans.
• Design and deliver engineered labor/time standards (ELS/ETS) and lean improvements to drive measurable performance gains.
• Drive productivity improvement initiatives across labor productivity, utilization, and performance management.
• Redesign operating models and business processes, developing standard work and sustainment mechanisms.
• Support account management by identifying follow-on opportunities and developing proposals.
• Travel extensively (60-80%) across the US and internationally.

Skills

IE principles

Project leadership

Executive communication

Problem solving

Stakeholder management

Education

Bachelor of Science in Industrial Engineering

Tools

MS Office

Job description

Connors Group in the United States seeks a Project Manager, Management Consulting (Retail), full-time. You will lead client-facing delivery of retail operations management engagements, guiding project and people leadership across concurrent projects in the US and beyond.

You will own day-to-day execution against the SOW, manage governance, stakeholder relations, and coordinate with SMEs to deliver measurable outcomes.