Retail Operations Coach — Elevate Bank Performance (Travel)

Peoples Bank; Norton (OH); On-site; USD 52,000 - 75,000; Full time

Benefits offered by this job

401(k) retirement plan with employer

Employee stock purchase plan

Education assistance programs

Paid vacation and holidays

Job summary

Peoples Bank in Norton, OH is seeking a Retail Bank Operations Support Specialist to elevate operational consistency across the Retail Business Line. You will resolve challenges, collaborate with business leaders, and help reduce recurring issues through policy, training, and cross-functional coordination.

The role requires strong problem solving, attention to detail, and the ability to travel across the footprint; prior supervisory experience is valued.

Qualifications

• Associate's degree or equivalent work experience required.
• 3 to 5 years of experience in related banking field.
• Excellent verbal and written communication skills.
• Strong organizational and analytical abilities with attention to detail.
• Experience in supervisory/management roles is a plus.

Responsibilities

• Problem solving and proactive decision making to meet deliverables.
• Identify operational challenges and propose resolutions.
• Cross-functional collaboration to mitigate risk and monitor outcomes.
• Understand business processes, controls, and risk dynamics.

Skills

Phone skills

Attention to detail

Operational excellence

Policy and procedure

Communication skills

Interpersonal skills

Decision-making

Education

Associate's degree or equivalent

Tools

MS Office

Excel

Job description

Peoples Bank in Norton, OH is seeking a Retail Bank Operations Support Specialist to elevate operational consistency across the Retail Business Line. You will resolve challenges, collaborate with business leaders, and help reduce recurring issues through policy, training, and cross-functional coordination.

The role requires strong problem solving, attention to detail, and the ability to travel across the footprint; prior supervisory experience is valued.