Office Assistant

Royal Furniture Co; Montgomery (AL); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Job summary

Royal Furniture Co is seeking an Office Support/Assistant to serve customers and support the sales team. You will handle payments, balance drawers, answer phones, and assist with photocopying, faxing, scanning, and other duties as needed.

The role requires a friendly, helpful demeanor, multitasking ability, and experience with computer systems. Retail hours include weekends and holidays based on store needs.

Qualifications

• Able to multitask and effectively communicate.
• Customer service experience.
• Cash handling experience.
• Experience using various computer systems.
• Must have a friendly, helpful demeanor and professional appearance.

Responsibilities

• Work directly with customers and provide outstanding, professional service.
• Take payments on customer accounts. Balance drawer at end of shift.
• Answer phones and assist customers with questions or direct calls to the appropriate person.
• Assist sales team by calling customers, photocopying, faxing, scanning, or other duties as needed.
• Communicate guest requests and concerns to management.
• Be willing to work retail hours, including weekends and holidays as needed.

Skills

Multitasking

Customer service

Cash handling

Computer systems

Friendly demeanor

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mattresses. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers.

Office Support/Assistant

• Our Office Assistants work directly with customers and strive to provide outstanding and professional service ensuring each customer has a positive encounter.
• Takes payments on customer accounts. Balances drawer at the end of the shift.
• Answers phones and assists customers with questions or directs the call to the appropriate person.
• Is a team player and provides assistance to sales team by calling customers as requested, photocopying, faxing, scanning, or other duties as needed.
• Communicates guest requests and concerns to management
• Must be willing to work retail hours and be available to work weekends and holidays based on store needs

Job Requirements

• Able to multitask and effectively communicate
• Customer service experience
• Cash handling experience
• Experience using various computer systems
• Must have a friendly, helpful demeanor and professional appearance

Royal Furniture Company is an Equal Opportunity Employer.