OFFICE ASSISTANT

Royal Furniture Company; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Job summary

Royal Furniture Company in Memphis, Tennessee is seeking an Office Support/Assistant to provide outstanding customer service. The role involves processing payments, answering calls, and assisting the sales team while maintaining a friendly and professional demeanor.

Candidates should have customer service and cash handling experience, and be able to work retail hours, including weekends. Join a family-owned business dedicated to delivering great value to customers since 1946.

Qualifications

• Able to multitask and effectively communicate.
• Customer service experience required.
• Experience in cash handling is necessary.
• Familiarity with various computer systems.

Responsibilities

• Provide outstanding customer service directly.
• Handle payments and balance cash drawer at end of shift.
• Answer phones and assist with customer inquiries.
• Assist sales team and perform administrative duties.
• Communicate customer requests and concerns to management.
• Work retail hours, including weekends and holidays.

Skills

Multitasking

Customer service

Cash handling

Communication

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mattresses. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers.

Office Support/Assistant

• Our Office Assistants work directly with customers and strive to provide outstanding and professional service ensuring each customer has a positive encounter.
• Takes payments on customer accounts. Balances drawer at the end of the shift.
• Answers phones and assists customers with questions or directs the call to the appropriate person.
• Is a team player and provides assistance to sales team by calling customers as requested, photocopying, faxing, scanning, or other duties as needed.
• Communicates guest requests and concerns to management
• Must be willing to work retail hours and be available to work weekends and holidays based on store needs

Job Requirements

• Able to multitask and effectively communicate
• Customer service experience
• Cash handling experience
• Experience using various computer systems
• Must have a friendly, helpful demeanor and professional appearance

Royal Furniture Company is an Equal Opportunity Employer.

This employment opportunity is available at the organization listed at the top of this page. Your application will go directly to them and all hiring decisions will be made by their management. All inquiries should be made directly with the organization that posted this employment opportunity.