Retail Office Assistant — Customer Service & Payments

Royal Furniture Company; Memphis (TN); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Job summary

Royal Furniture Company in Memphis, Tennessee is seeking an Office Support/Assistant to provide outstanding customer service. The role involves processing payments, answering calls, and assisting the sales team while maintaining a friendly and professional demeanor.

Candidates should have customer service and cash handling experience, and be able to work retail hours, including weekends. Join a family-owned business dedicated to delivering great value to customers since 1946.

Qualifications

• Able to multitask and effectively communicate.
• Customer service experience required.
• Experience in cash handling is necessary.
• Familiarity with various computer systems.

Responsibilities

• Provide outstanding customer service directly.
• Handle payments and balance cash drawer at end of shift.
• Answer phones and assist with customer inquiries.
• Assist sales team and perform administrative duties.
• Communicate customer requests and concerns to management.
• Work retail hours, including weekends and holidays.

Skills

Multitasking

Customer service

Cash handling

Communication

Job description

Royal Furniture Company in Memphis, Tennessee is seeking an Office Support/Assistant to provide outstanding customer service. The role involves processing payments, answering calls, and assisting the sales team while maintaining a friendly and professional demeanor.

Candidates should have customer service and cash handling experience, and be able to work retail hours, including weekends. Join a family-owned business dedicated to delivering great value to customers since 1946.