Bilingual Office & Retail Support Specialist

Royal Furniture Co; Memphis (TN); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Wellness resources

Job summary

Royal Furniture Co in Memphis, TN, is seeking an Office Support/Assistant to deliver exceptional customer service in a retail setting. You will handle payments, assist the sales team, answer phones, and ensure smooth daily operations alongside the store staff.

Ideal candidates are bilingual (Spanish preferred), able to multitask, and comfortable using multiple computer systems. Friendly, professional, and reliable demeanor are essential for success in this role.

Qualifications

• Bilingual languages, preferably Spanish.
• Able to multitask and effectively communicate.
• Customer service experience.
• Cash handling experience.
• Experience using various computer systems.
• Friendly, helpful demeanor and professional appearance.

Responsibilities

• Work directly with customers and strive to provide outstanding and professional service ensuring each customer has a positive encounter.
• Take payments on customer accounts. Balance drawer at the end of the shift.
• Answers phones and assists customers with questions or directs the call to the appropriate person.
• Be a team player and provide assistance to sales team by calling customers as requested, photocopying, faxing, scanning, or other duties as needed.
• Communicates guest requests and concerns to management.
• Must be willing to work retail hours and be available to work weekends and holidays based on store needs.

Skills

Bilingual Spanish

Customer service

Cash handling

Multitasking

Communication

Computer systems

Job description

Royal Furniture Co in Memphis, TN, is seeking an Office Support/Assistant to deliver exceptional customer service in a retail setting. You will handle payments, assist the sales team, answer phones, and ensure smooth daily operations alongside the store staff.

Ideal candidates are bilingual (Spanish preferred), able to multitask, and comfortable using multiple computer systems. Friendly, professional, and reliable demeanor are essential for success in this role.