Retail Office & Cash Services Specialist

Brookshire Grocery Co.; Longview (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Wellness coverage (medical, vision, &d

PTO - paid time off

401(k) with company match

Exclusive employee discounts

Scholarships & educational support

Access to outdoor recreation area

Job summary

Brookshire Grocery Company (BGC) in Tyler, Texas invites motivated individuals to join our team as a front-line associate. This role supports store operations by handling transactions, assisting customers, and maintaining accurate money flow across the office and sales floor.

You will process payments, deposits, and routine cash handling while ensuring compliance with AML, HIPAA, and beverage/tobacco rules.

Qualifications

• Minimum of 16 years of age required.
• AML certification required.
• TABC/LACT certification required where applicable.
• HIPAA certification required.
• Typically involves on-the-job training.

Responsibilities

• Process requests for Western Union, money orders, lottery tickets, coin redemptions, refunds, equipment rental, etc.
• Prepares cash/check deposits and maintains accurate store financial records and bank deposit logs.
• Checks cash register drawers for overages and shortages.
• Reports discrepancies to management to ensure proper actions are taken.
• Performs various store office activities such as ordering office supplies, assisting cashiers, and answering incoming telephone calls.
• Remains current on tender policies and procedures related to checks, credit, debit, coupons, EBT, WIC, AML, etc.
• Accesses or memorizes product codes and remains familiar with ad and special items.
• Maintains accurate money count in drawer by checking out groceries, providing change, and closing out drawer.
• Balances cash register drawers and safe funds.
• Accountable for adhering to all local, state, and federal laws regarding sales of restricted items such as tobacco, alcohol, and cannabis-based and pharmaceutical products.
• Provides friendly and customer service-oriented attitude by greeting customers, answering questions, and responding to customer complaints.
• Maintains clean, safe, and sanitary working and shopping environment by adhering to Company safety procedures.

Skills

Cash handling

Attention to detail

Basic math skills

Customer service

Communication skills

Compliance knowledge AML/Licensing

Team player

Ability to work nights/weekends/holid|

Education

AML certification

TABC/LACT certification (where applicable)

HIPAA certification

Age 16+ requirement

Tools

Cash register

Job description

Brookshire Grocery Company (BGC) in Tyler, Texas invites motivated individuals to join our team as a front-line associate. This role supports store operations by handling transactions, assisting customers, and maintaining accurate money flow across the office and sales floor.

You will process payments, deposits, and routine cash handling while ensuring compliance with AML, HIPAA, and beverage/tobacco rules.