Retail Network Administrator: Connectivity & Support

Rural King; Mattoon (IL); On-site; USD 47,000 - 55,000; Full time

Benefits offered by this job

Competitive pay

Medical, dental, and vision insurance

Paid time off and paid holidays

401(k) with company match

Associate discounts

Career growth and advancement机会

Training and professional development

Collaborative, team-focused work env

Rural King culture and values

Job summary

Rural King is seeking a Network Administrator to maintain and support our store-wide network infrastructure across the organization. You will troubleshoot issues, manage equipment, and assist with new store installations to ensure reliable connectivity and performance.

Join a team focused on securing our network, configuring devices, and collaborating with IT and store partners to deliver reliable service and solutions in a fast-paced retail environment.

Qualifications

• 2+ years of network experience or an associate degree in a related field
• Knowledge of OSI/TCP-IP models, VLANs, switching, DHCP, DNS
• Familiarity with Cisco networking technologies including switching, SD‑WAN, wireless, ISE
• Ability to troubleshoot Layer 1–3 issues using CLI and monitoring tools (SolarWinds a plus)
• CCNA or CompTIA Network+ encouraged

Responsibilities

• Monitor network infrastructure with SolarWinds and triage issues
• Own network tickets from start to finish with clear findings and evidence
• Troubleshoot Layer 1–3 issues using CLI and monitoring tools
• Configure/replace Cisco switches, wireless controllers, and APs
• Set up network equipment for new store openings and projects
• Document inventories, diagrams, IPAM, and change records
• Maintain security standards and backups before changes
• Provide timely status updates to stakeholders
• Support learning and professional development
• Uphold Rural King values and confidentiality

Skills

Networking

Troubleshooting

Documentation

Communication

Customer service

Independent work

Education

Associate degree in CS or related field

Equivalent experience accepted

Tools

SolarWinds

Cisco switches

Wireless controllers

VPN

IPAM

Job description

Rural King is seeking a Network Administrator to maintain and support our store-wide network infrastructure across the organization. You will troubleshoot issues, manage equipment, and assist with new store installations to ensure reliable connectivity and performance.

Join a team focused on securing our network, configuring devices, and collaborating with IT and store partners to deliver reliable service and solutions in a fast-paced retail environment.