Retail Mobile Sales Pro — Stock Grants & Growth

T-Mobile; Hares Corner (DE); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical

Dental

Vision insurance

401(k)

Paid time off

Annual stock grants

Job summary

T-Mobile is seeking a Mobile Associate to support retail operations, engaging customers and guiding them to suitable technology and service solutions. The role emphasizes hands-on demonstrations, learning products and processes, and delivering a seamless customer experience.

Candidates should have a high school diploma and at least 6 months in customer service or sales. The position is office-based in a fast-paced retail environment with strong emphasis on teamwork and growth opportunities.

Qualifications

• Demonstrated ability to adapt to changing tasks and priorities.
• Strong communication skills to assist customers effectively.
• Proven problem-solving mindset in customer interactions.

Responsibilities

• Develop proficiency in customer service and sales to deliver personalized tech and service solutions.
• Use digital tools to demonstrate network coverage and service benefits during customer interactions.
• Complete required training to gain knowledge of products, services, systems, and processes.

Skills

Change Agility

Communication

Customer Problem Solving

Customer Service

Engaging People

Multitasking

Sales

Education

High School Diploma/GED

Job description

T-Mobile is seeking a Mobile Associate to support retail operations, engaging customers and guiding them to suitable technology and service solutions. The role emphasizes hands-on demonstrations, learning products and processes, and delivering a seamless customer experience.

Candidates should have a high school diploma and at least 6 months in customer service or sales. The position is office-based in a fast-paced retail environment with strong emphasis on teamwork and growth opportunities.