Mobile Sales Associate — Stock Grants, Benefits & Growth

T-Mobile; San Angelo (TX); On-site; USD 51,577,000 - 71,635,000; Full time

Benefits offered by this job

Stock grant

Employee stock purchase plan

401(k)

Paid time off

Paid holidays

Parental leave

Job summary

Mobile Associate positions at T-Mobile involve engaging customers in a fast-paced retail setting, identifying needs, and demonstrating wireless solutions. You will guide customers through onboarding, use digital tools, and deliver exceptional service to exceed sales metrics.

Applicants should have a high school diploma, at least six months in customer service or sales, and a passion for helping customers in a dynamic environment.

Qualifications

• High School Diploma or GED is required.
• At least 6 months of customer service or sales experience, retail preferred.
• Strong customer service focus and communication skills.

Responsibilities

• Engage proactively with customers in a high-traffic retail environment using digital tools and effective communication.
• Demonstrate value of T-Mobile solutions and conduct solution-based selling to meet customer needs.
• Complete training on store processes and products; onboard customers with care and accuracy.
• Build rapport with customers, follow up, manage referrals, and support Be Back processes.

Skills

Customer Satisfaction

Team Building

Retail Sales

Education

High School Diploma/GED

Job description

Mobile Associate positions at T-Mobile involve engaging customers in a fast-paced retail setting, identifying needs, and demonstrating wireless solutions. You will guide customers through onboarding, use digital tools, and deliver exceptional service to exceed sales metrics.

Applicants should have a high school diploma, at least six months in customer service or sales, and a passion for helping customers in a dynamic environment.