Retail Mobile Associate - Customer-Focused Wireless Sales

T-Mobile; Grand Junction (CO); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Healthcare

401(k)

Stock grants

Paid time off

Parental leave

Job summary

T-Mobile USA, Inc. seeks Mobile Associates to bring the T-Mobile brand to life in National Sales partner locations. You will engage customers in a high-traffic environment, educating and recommending solutions while delivering exceptional service.

You will train on in-store processes, use digital tools, and collaborate with nearby teams to ensure a smooth onboarding and ongoing customer care, with opportunities for growth and a stock grant program.

Qualifications

• 6 months of customer service and/or sales experience (Retail environment preferred).
• Experience in retail environment preferred.
• Ability to engage customers and upsell with solution-based selling.
• Strong interpersonal and communication skills.

Responsibilities

• Proactively engages with customers in a high-traffic retail environment, educating them on T-Mobile solutions.
• Leverage digital self-serve tools during customer interactions and onboarding to demonstrate value.
• Complete training on in-store processes, products, and systems; stay customer-ready at all times.
• Build relationships with nearby leadership and teams to support the customer experience and account setup.

Skills

Customer service

Sales

Retail experience

Education

High School Diploma/GED

Job description

T-Mobile USA, Inc. seeks Mobile Associates to bring the T-Mobile brand to life in National Sales partner locations. You will engage customers in a high-traffic environment, educating and recommending solutions while delivering exceptional service.

You will train on in-store processes, use digital tools, and collaborate with nearby teams to ensure a smooth onboarding and ongoing customer care, with opportunities for growth and a stock grant program.