Retail Merchandising & Store Ops Lead

Michaels; Little Rock (AR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental, and vision coverage

Flexible spending accounts

Employee discounts

Tuition assistance

Adoption assistance

Commuter benefits

Job summary

Michaels Little Rock, AR seeks a Merchandise Manager to drive merchandising, pricing, and store operations to ensure a customer-ready environment. You will lead in-stock, planogram execution, and promotional activity while managing team workload and inventory processes.

The role requires 3+ years of retail leadership and a focus on SOP adherence. Join a team dedicated to creativity and customer service, with opportunities to impact store performance and visual standards in a dynamic retail

Qualifications

• Experience leading retail teams or store operations
• Strong planning and inventory management skills
• Ability to execute SOPs and company programs
• Customer-facing leadership and problem-solving abilities

Responsibilities

• Assist Store Manager in leading adherence to SOPs and company programs to ensure compliance with laws.
• Ensure execution of company policies, maintaining store conditions and results.
• Provide Manager-on-Duty coverage, keeping floor leadership and service standards.
• Lead truck execution, unloading, sorting, and merchandise flow to sales floor.
• Own workload planning and daily task prioritization with store leadership.
• Execute Store-In-Stock Optimization routines to drive in-stock levels and replenishment accuracy.
• Oversee Planogram (POG) execution and visual merchandising standards.
• Maintain clean, organized, customer-ready store environment and backroom organization.
• Manage inventory control, product accuracy and stock movement.
• Execute ad sets with compliant promotions and signage.
• Complete price changes accurately and on time across the store and systems.
• Oversee Ship from Store fulfillment and ensure accurate picking, packing and shipping.
• Process RTVs and ASN receiving with proper documentation and inventory adjustments.
• Manage store damages procedures and shrink reduction.
• Train, coach, and develop team members through onboarding and ongoing skills training.
• Support strong Asset Protection practices to minimize shrink.

Job description

Michaels Little Rock, AR seeks a Merchandise Manager to drive merchandising, pricing, and store operations to ensure a customer-ready environment. You will lead in-stock, planogram execution, and promotional activity while managing team workload and inventory processes.

The role requires 3+ years of retail leadership and a focus on SOP adherence. Join a team dedicated to creativity and customer service, with opportunities to impact store performance and visual standards in a dynamic retail