Retail Merchandising & Operations Manager

Michaels; Newport (KY); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k) with employer match

Medical, dental and vision coverage

Employee discounts

Tuition assistance

Job summary

Michaels Newport, KY is seeking a Merchandise Manager to lead merchandising and store operations. You will drive planogram compliance, pricing integrity, and visual standards while ensuring excellent customer service and inventory accuracy.

You will manage truck receipts, in-stock levels, and promotional execution, while coaching staff and maintaining SOP compliance to support store goals.

Qualifications

• 3+ years retail leadership experience.
• Experience leading store teams to achieve sales and service goals.
• Strong knowledge of merchandising standards, pricing execution and in-store fixtures.

Responsibilities

• Lead and support store team in daily operations and SOPs.
• Oversee truck processing, receiving, stocking, and inventory integrity.
• Execute planograms, pricing changes, promotions, and visual standards.
• Manage Ship from Store, RTVs, ASN receiving and backroom organization.
• Provide training and coaching to associates to improve performance.

Skills

People leadership

Merchandising

Inventory management

SOP compliance

Team coaching

Education

High school diploma or equivalent

Retail management certification (nice to have)

Tools

POS systems

Planogram software

ShipFromStore operations

Job description

Michaels Newport, KY is seeking a Merchandise Manager to lead merchandising and store operations. You will drive planogram compliance, pricing integrity, and visual standards while ensuring excellent customer service and inventory accuracy.

You will manage truck receipts, in-stock levels, and promotional execution, while coaching staff and maintaining SOP compliance to support store goals.