Retail Merchandising & Customer Experience Associate

Winners Merchants International, L.P.; Panama City (FL); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

EAP

Comprehensive benefits

Job summary

HomeGoods at TJX Companies is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store environment, and follow operational and loss-prevention standards.

The role may span multiple areas to support the business needs. Key responsibilities include modeling excellent customer service, promoting rewards programs, and ensuring accurate checkout and merchandise handling.

Qualifications

• Excellent customer service skills required.
• Willingness to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Ability to multitask in a fast-paced retail environment.
• Capable of adapting to changes and directions as needed.
• Ability to lift heavy objects with/without accommodation.
• Collaborates effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and handles change per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and processes merchandise for the floor.
• Contributes to store recovery and cleanliness throughout the day.
• Maintains safety and adheres to labor policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Adaptability

Teamwork

Retail experience

Job description

HomeGoods at TJX Companies is seeking a customer-focused associate to deliver a highly satisfying shopping experience. You will engage with customers, maintain a clean store environment, and follow operational and loss-prevention standards.

The role may span multiple areas to support the business needs. Key responsibilities include modeling excellent customer service, promoting rewards programs, and ensuring accurate checkout and merchandise handling.