Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Phoenix (AZ); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare benefits

HSA

Life insurance

Paid time off

Scholarship program

Job summary

The TJX Companies, Inc. is hiring at HomeGoods in Phoenix. This role focuses on delivering an outstanding customer experience, maintaining a clean store, and supporting a positive store culture.

You will ring sales, promote loyalty programs, and assist with merchandising and safety standards. Candidates should have strong customer service skills, be flexible with hours, and be able to multi-task in a fast-paced retail environment.

Qualifications

• Possesses excellent customer service skills
• Able to work a flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multi-tasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Delivers a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Models established customer experience practices with internal and external customers.
• Supports a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customers per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising procedures and follows standards.
• Prepares merchandise for the sales floor and processes it per standards.
• Participates in store recovery and maintains store cleanliness and organization.
• Provides recognition and constructive feedback; adheres to labor laws and procedures.
• Supports shrink reduction goals and safety practices.

Job description

The TJX Companies, Inc. is hiring at HomeGoods in Phoenix. This role focuses on delivering an outstanding customer experience, maintaining a clean store, and supporting a positive store culture.

You will ring sales, promote loyalty programs, and assist with merchandising and safety standards. Candidates should have strong customer service skills, be flexible with hours, and be able to multi-task in a fast-paced retail environment.