Backroom Stock & Customer Experience Associate

Winners Merchants International, L.P.; Auburn Hills (MI); On-site; USD 20,000 - 21,000; Full time

Benefits offered by this job

Associate discount

401(k) matching

Health, dental, vision benefits

Scholarship program

Adoption assistance

Job summary

HomeGoods at TJX Companies is hiring to deliver a highly satisfying customer experience while maintaining a clean, organized store environment. You’ll engage with customers, follow customer experience principles, and support multiple areas as needed to help the business succeed.

The role emphasizes strong service skills, teamwork, and adaptability in a fast-paced retail setting, with opportunities for career growth within the TJX family.

Qualifications

• Excellent customer service skills required.
• Able to work a flexible schedule to support business needs.
• Strong communication and organization skills with attention to detail.
• Capable of multi-tasking and adapting to changes.
• Works well with peers and supervisors; retail experience preferred.

Responsibilities

• Models established customer experience practices with customers.
• Rings up purchases and returns accurately; handles cash per procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the floor.
• Participates in store recovery, cleanliness, and safety initiatives.
• Supports shrink reduction programs and adheres to policies.

Skills

Customer service

Flexible schedule

Communication

Organization

Multi-tasking

Job description

HomeGoods at TJX Companies is hiring to deliver a highly satisfying customer experience while maintaining a clean, organized store environment. You’ll engage with customers, follow customer experience principles, and support multiple areas as needed to help the business succeed.

The role emphasizes strong service skills, teamwork, and adaptability in a fast-paced retail setting, with opportunities for career growth within the TJX family.