Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; New York (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

Paid holidays

Parental leave

Employee assistance program

Job summary

Marshalls, part of The TJX Companies, Inc., in New York, is hiring for a store associate. You will ring purchases, assist customers, promote loyalty programs, and help maintain merchandising standards on the sales floor.

The role requires the ability to lift heavy objects, multi-task, and adapt to changing directions while delivering friendly, efficient service. Prior retail experience is preferred, and you’ll join a diverse team committed to a positive store culture.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising philosophy and follows merchandising procedures and standards.
• Processes and prepares merchandise for the sales floor following company procedures and standards.
• Participates in store recovery and maintains store cleanliness and organization.
• Supports and participates in store shrink reduction goals and programs.
• Ensures a safe environment and adheres to labor laws and policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting capability

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., in New York, is hiring for a store associate. You will ring purchases, assist customers, promote loyalty programs, and help maintain merchandising standards on the sales floor.

The role requires the ability to lift heavy objects, multi-task, and adapt to changing directions while delivering friendly, efficient service. Prior retail experience is preferred, and you’ll join a diverse team committed to a positive store culture.