Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; San Bernardino (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

medical/dental/vision

HSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

scholarship program

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an outstanding customer experience across our store. You will engage with customers, process purchases and returns, and maintain a clean, welcoming sales floor while supporting merchandising standards and loss prevention programs.

Ideal candidates bring strong communication, multitasking ability, and a willingness to adapt to a dynamic retail environment. Flexible hours and opportunities for development are offered.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills.
• Ability to multi-task.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience.
• Ring purchases/returns accurately and count change back to customer.
• Maintain clean, organized store environment.
• Promote credit and loyalty programs.
• Uphold merchandising procedures and standards.
• Prepare merchandise for the sales floor following procedures.
• Participate in store recovery and safety initiatives.
• Support loss prevention and safety policies.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members to deliver an outstanding customer experience across our store. You will engage with customers, process purchases and returns, and maintain a clean, welcoming sales floor while supporting merchandising standards and loss prevention programs.

Ideal candidates bring strong communication, multitasking ability, and a willingness to adapt to a dynamic retail environment. Flexible hours and opportunities for development are offered.