Retail Customer Experience Associate

The TJX Companies, Inc.; Waltham (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Health insurance

Job summary

Marshalls, a TJX Companies brand, is seeking a store associate to deliver outstanding customer experiences and keep our store clean, organized, and well-merchandised. You’ll engage with customers, process transactions, and support store operations while upholding loss-prevention standards.

You’ll be part of a diverse team, with opportunities to grow within a leading off-price retailer. The role requires strong communication and the ability to adapt to changing priorities, including lifting heavy

Qualifications

• Excellent customer service skills
• Strong communication and organizational skills with attention to detail
• Ability to multitask and adapt to changes
• Willingness to work flexible hours to support business needs
• Experience in retail customer service preferred

Responsibilities

• Model and deliver customer experience practices to internal and external customers
• Accurately process purchases and returns and handle cash/change per procedures
• Promote credit and loyalty programs
• Uphold merchandising standards and prepare merchandise for the floor
• Maintain store cleanliness and recovery throughout the day
• Support safety and loss prevention programs
• Perform other duties as assigned

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Lifting capability

Job description

Marshalls, a TJX Companies brand, is seeking a store associate to deliver outstanding customer experiences and keep our store clean, organized, and well-merchandised. You’ll engage with customers, process transactions, and support store operations while upholding loss-prevention standards.

You’ll be part of a diverse team, with opportunities to grow within a leading off-price retailer. The role requires strong communication and the ability to adapt to changing priorities, including lifting heavy