Customer-Experience Retail Associate

The TJX Companies, Inc.; Jacksonville (FL); On-site; USD 19,000 - 20,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Competitive pay

Employee assistance program

Job summary

The TJX Companies, Inc. is hiring at Marshalls in Jacksonville, FL. This role focuses on delivering an exceptional customer experience while maintaining a clean, organized store environment and supporting operations across departments.

You will engage with customers, promote loyalty programs, and participate in safe, compliant store practices. Candidates should excel in communication, multitasking, and teamwork, with retail experience preferred.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works well with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Model and deliver exceptional customer service to every guest.
• Process purchases/returns accurately and manage transactions.
• Promote credit and loyalty programs.
• Maintain merchandising standards and store cleanliness.
• Assist in store recovery and safety practices throughout the day.
• Support labor and shrink reduction initiatives.
• Adapt to coverage in multiple areas as needed.
• Contribute to a positive store culture and teamwork.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Teamwork

Attention to detail

Retail experience

Job description

The TJX Companies, Inc. is hiring at Marshalls in Jacksonville, FL. This role focuses on delivering an exceptional customer experience while maintaining a clean, organized store environment and supporting operations across departments.

You will engage with customers, promote loyalty programs, and participate in safe, compliant store practices. Candidates should excel in communication, multitasking, and teamwork, with retail experience preferred.