Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; City of Batavia (NY); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health benefits

Paid holidays

Job summary

Marshalls, part of The TJX Companies, Inc., is seeking team members in Batavia, NY to deliver a superior customer experience in a fast-paced retail setting. You will engage customers, process transactions accurately, and support merchandising and loss-prevention standards while maintaining a clean store environment.

Ideal candidates have strong communication skills, attention to detail, and the ability to multi-task in a dynamic retail environment.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store environment.
• Follow operating procedures for ringing purchases/returns and handling cash.
• Promote credit and loyalty programs and uphold merchandising standards.
• Process and prepare merchandise for the sales floor and assist with stock/receiving tasks.
• Support store recovery, safety, and loss prevention initiatives.
• Adapt to different store areas as needed to meet business needs.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

Marshalls, part of The TJX Companies, Inc., is seeking team members in Batavia, NY to deliver a superior customer experience in a fast-paced retail setting. You will engage customers, process transactions accurately, and support merchandising and loss-prevention standards while maintaining a clean store environment.

Ideal candidates have strong communication skills, attention to detail, and the ability to multi-task in a dynamic retail environment.