Retail Merchandise Associate — Customer Experience

The TJX Companies, Inc.; Covington (LA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

401(k) match

Health care

Paid holidays

Life insurance

Job summary

Marshalls, part of The TJX Companies, invites you to join a vibrant team focused on delivering a highly satisfying customer experience. You will engage customers, maintain an organized store, and support merchandising and loss-prevention standards in a fast-paced retail setting.

You’ll work with a diverse team, handle transactions, promote loyalty programs, and contribute to a positive store culture while adapting to daily business needs and ensuring safety and compliance across the sales floor.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Works effectively with peers and supervisors.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Accurately rings customer purchases/returns and counts change back to customer.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares merchandise for the sales floor.
• Participates in store recovery and ensures clean, organized surroundings.
• Supports loss prevention and safety policies.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Team collaboration

Job description

Marshalls, part of The TJX Companies, invites you to join a vibrant team focused on delivering a highly satisfying customer experience. You will engage customers, maintain an organized store, and support merchandising and loss-prevention standards in a fast-paced retail setting.

You’ll work with a diverse team, handle transactions, promote loyalty programs, and contribute to a positive store culture while adapting to daily business needs and ensuring safety and compliance across the sales floor.