Customer-Focused Retail Associate | Merchandising & Service

The TJX Companies, Inc.; Oshkosh (WI); On-site; USD 24,000 - 36,000; Full time

Benefits offered by this job

Associate discount

EAP

Smoking cessation

Bereavement

401(k) Associate contributions

Child care discounts

Cell phone discounts

Pet insurance

Job summary

The TJX Companies, Inc. is seeking a motivated retail associate to deliver a highly satisfying customer experience across our stores. You will embody our customer experience philosophy, maintain a clean store, and support operations, merchandising, and loss prevention standards.

You will cross-train across store areas as needed to support business needs, demonstrate strong communication, organization, and teamwork, and contribute to a positive store culture with integrity and respect.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Possesses strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Role models established customer experience practices with internal and external customers.
• Supports and embodies a positive store culture through honesty, integrity, and respect.
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures.
• Promotes credit and loyalty programs.
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards.
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards.
• Initiates and participates in store recovery as needed throughout the day.
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store.
• Provides and accepts recognition and constructive feedback.
• Adheres to all labor laws, policies, and procedures.
• Supports and participates in store shrink reduction goals and programs.
• Participates in safety awareness and maintains a safe environment.
• Other duties as assigned

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Retail experience

Job description

The TJX Companies, Inc. is seeking a motivated retail associate to deliver a highly satisfying customer experience across our stores. You will embody our customer experience philosophy, maintain a clean store, and support operations, merchandising, and loss prevention standards.

You will cross-train across store areas as needed to support business needs, demonstrate strong communication, organization, and teamwork, and contribute to a positive store culture with integrity and respect.