Retail Merchandising & Customer Experience Associate

The TJX Companies, Inc.; Albany (GA); On-site; USD 18,000 - 19,000; Part time

Benefits offered by this job

Associate discount

401(k) contributions

Healthcare benefits

Paid holidays

Job summary

The TJX Companies, Inc. and its HomeGoods stores in Albany, GA are seeking team members to deliver exceptional customer experiences.

You will engage customers, maintain a clean store, process purchases, and support ongoing merchandising and safety standards in a fast-paced environment. Ideal candidates bring strong customer service, communication, and adaptability, with the ability to multi-task and work a flexible schedule.

Qualifications

• Excellent customer service skills
• Flexible schedule to support business needs
• Strong communication and organizational skills with attention to detail
• Capable of multitasking
• Able to respond appropriately to changes in direction or unexpected situations
• Capable of lifting heavy objects with or without reasonable accommodation
• Works effectively with peers and supervisors
• Retail customer experience preferred

Responsibilities

• Role models established customer experience practices with internal and external customers
• Supports and embodies a positive store culture through honesty, integrity, and respect
• Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
• Promotes credit and loyalty programs
• Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
• Accurately processes and prepares merchandise for the sales floor following company procedures and standards
• Initiates and participates in store recovery as needed throughout the day
• Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
• Provides and accepts recognition and constructive feedback
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Participates in safety awareness and maintains a safe environment
• Other duties as assigned

Skills

Customer service

Communication

Organizational skills

Multitasking

Flexibility

Job description

The TJX Companies, Inc. and its HomeGoods stores in Albany, GA are seeking team members to deliver exceptional customer experiences.

You will engage customers, maintain a clean store, process purchases, and support ongoing merchandising and safety standards in a fast-paced environment. Ideal candidates bring strong customer service, communication, and adaptability, with the ability to multi-task and work a flexible schedule.