Retail Merchandiser & Customer Experience Specialist

Total Wine & More; Fort Lauderdale (FL); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

Paid Time Off

Health care plans

Store discounts

401(k)

Job summary

Total Wine & More in Fort Lauderdale seeks a Merchandiser store team member to maximize inventory, organize displays, and support online orders while delivering exceptional customer service. You may assist with sales, front-end duties, and other responsibilities as needed; internally known as Merchandiser, reporting to store management.

Roles include greeting customers, building relationships, training in wine, spirits, and beer, and staying aware of ads, promotions, and loyalty programs.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience in retail preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Maximize product inventory including processing freight, stocking merchandise, and building displays.
• Greet customers and provide a personalized shopping experience.
• Support online operations including curbside pickup and delivery services.
• Maintain store safety and cleanliness and comply with alcohol sale regulations.
• Load and deliver orders safely if delivery is an essential function.

Skills

Customer service

POS familiarity

Inventory management

Team player

Education

High school diploma

Tools

Point-of-sale software

Job description

Total Wine & More in Fort Lauderdale seeks a Merchandiser store team member to maximize inventory, organize displays, and support online orders while delivering exceptional customer service. You may assist with sales, front-end duties, and other responsibilities as needed; internally known as Merchandiser, reporting to store management.

Roles include greeting customers, building relationships, training in wine, spirits, and beer, and staying aware of ads, promotions, and loyalty programs.