Retail Merchandiser & Customer Experience Lead

Total-Wine-; Miami (FL); On-site; USD 21,000 - 29,000; Full time

Benefits offered by this job

Paid Time Off (PTO)

Generous store discounts

Health care plans (medical, dental, &

401(k), HSA, FSA

Pre-tax commuter benefits

Disability & life insurance

Parental leave

Pet insurance

College tuition assistance

Career development & product training

Job summary

Total Wine & More in Miami, FL is seeking an enthusiastic Merchandiser to optimize store inventory and support online orders. You will greet customers, help with product knowledge, and assist with curbside pickup and delivery when required.

The role emphasizes merchandising, loyalty programs, and adherence to safety and alcohol regulations. A high school diploma is preferred, with 1–3 years of retail experience and ability to lift up to 50 lbs.

Qualifications

• High school diploma or equivalent preferred.
• 1-3 years of experience in a retail setting preferred.
• Familiarity with point-of-sale systems and inventory management software.
• Ability to work a flexible schedule including evenings and weekends.
• Must be 21+ and able to lift 50 lbs and stand for long periods.

Responsibilities

• Maximize product inventory; process freight and stock merchandise.
• Greet customers, build relationships, and inform about products and services.
• Build displays, signage, and support online business operations.
• Assist with in-store and curbside pickup and delivery services as needed.

Skills

Customer service

Retail experience

Flexibility

Safety compliance

Education

High school diploma or equivalent

Tools

Point-of-sale systems

Inventory management software

Job description

Total Wine & More in Miami, FL is seeking an enthusiastic Merchandiser to optimize store inventory and support online orders. You will greet customers, help with product knowledge, and assist with curbside pickup and delivery when required.

The role emphasizes merchandising, loyalty programs, and adherence to safety and alcohol regulations. A high school diploma is preferred, with 1–3 years of retail experience and ability to lift up to 50 lbs.