Retail Merchandiser - Customer Experience & Merchandising

The TJX Companies, Inc.; Boston (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) contributions

Credit union

Referral bonuses

Medical/dental/vision insurance

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Scholarship program

Adoption assistance

Job summary

Marshalls at The TJX Companies, Inc. is hiring a customer-focused associate to deliver a top-notch shopping experience. You will engage with customers, process purchases, and help maintain a clean, well-organized store environment in a fast-paced setting.

Responsibilities include promoting loyalty programs, supporting loss prevention, and adapting to different areas of the store. A flexible schedule and the ability to lift items are required.

Qualifications

• Excellent customer service skills and ability to engage with customers.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking and adapting to changing directions.
• Ability to lift heavy objects with or without accommodations.
• Works well with peers and supervisors.
• Retail customer experience is preferred.

Responsibilities

• Engage with customers to deliver a highly satisfying experience.
• Ring purchases/returns accurately and handle cash/change per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for sales floor.
• Ensure store safety, cleanliness, and adherence to policies.
• Support loss prevention and safety programs.
• Participate in store recovery and other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting capability

Teamwork

Retail experience

Tools

POS system

Job description

Marshalls at The TJX Companies, Inc. is hiring a customer-focused associate to deliver a top-notch shopping experience. You will engage with customers, process purchases, and help maintain a clean, well-organized store environment in a fast-paced setting.

Responsibilities include promoting loyalty programs, supporting loss prevention, and adapting to different areas of the store. A flexible schedule and the ability to lift items are required.