Retail Merchandising Associate - Customer Experience

The TJX Companies, Inc.; East Ellijay (GA); On-site; USD 18,000 - 19,000; Full time

Benefits offered by this job

Associate discount

Health insurance

401(k) match

Paid holidays/vacation/sick

Employee assistance program

Job summary

The TJX Companies, Inc. is seeking a Marshalls store position focused on delivering an outstanding customer experience. You will engage with customers, follow loss prevention and merchandising standards, and support various store areas as needed.

The role requires strong communication, the ability to multitask, and a willingness to adapt to changing directions. Previous retail experience is preferred, with opportunities for growth within the TJX family.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with all customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to support multiple areas of the store as needed.
• Ring up purchases/returns accurately and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain store cleanliness and recover merchandising areas.
• Participate in safety procedures and maintain a safe environment.
• Support shrink reduction goals and store programs.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Adaptability

Lifting heavy objects

Teamwork

Retail experience

Job description

The TJX Companies, Inc. is seeking a Marshalls store position focused on delivering an outstanding customer experience. You will engage with customers, follow loss prevention and merchandising standards, and support various store areas as needed.

The role requires strong communication, the ability to multitask, and a willingness to adapt to changing directions. Previous retail experience is preferred, with opportunities for growth within the TJX family.