Retail Merchandise Associate - Customer Experience Champion

The TJX Companies, Inc.; Westford (MA); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan with company contributions

Medical/dental/vision insurance

Health Savings Account (HSA)

Flexible paid holidays/vacation/sick

Job summary

Marshalls at The TJX Companies, Inc. is seeking team members to deliver exceptional customer experiences while maintaining a clean, organized store environment.

The role may involve cross-training in multiple areas to support business needs and adherence to all operating, merchandising, and loss prevention standards. Qualified candidates should demonstrate strong customer service, flexible scheduling capability, and effective communication.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.

Responsibilities

• Deliver highly satisfied customer experience by engaging with customers.
• Ring up purchases and returns according to operating procedures.
• Promote credit and loyalty programs.
• Maintain clean, organized store environment and follow merchandising standards.
• Support store safety, labor, and loss prevention policies.
• Perform other duties as assigned by supervisors.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Job description

Marshalls at The TJX Companies, Inc. is seeking team members to deliver exceptional customer experiences while maintaining a clean, organized store environment.

The role may involve cross-training in multiple areas to support business needs and adherence to all operating, merchandising, and loss prevention standards. Qualified candidates should demonstrate strong customer service, flexible scheduling capability, and effective communication.