Retail Customer Experience & Merchandising Associate

Winners Merchants International, L.P.; Redlands (CA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Associate discount

401(k)

Job summary

Marshalls at TJX Companies, part of a Fortune 100 company, is hiring a store associate to deliver an exceptional customer experience. You will interact with customers, uphold our hiring standards, and contribute to a clean, organized store environment.

The role may involve cross-training in multiple store areas to support business needs. You should bring strong customer service skills, the ability to adapt to changing directions, and the stamina to lift items as needed.

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Provide a highly satisfying customer experience by engaging with customers and upholding customer experience principles.
• Accurately ring up purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the sales floor.
• Support store recovery, cleanliness, and safety throughout the day.
• Comply with labor laws, policies, and procedures.
• Assist in shrink reduction goals and other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Multi-tasking

Attention to detail

Teamwork

Job description

Marshalls at TJX Companies, part of a Fortune 100 company, is hiring a store associate to deliver an exceptional customer experience. You will interact with customers, uphold our hiring standards, and contribute to a clean, organized store environment.

The role may involve cross-training in multiple store areas to support business needs. You should bring strong customer service skills, the ability to adapt to changing directions, and the stamina to lift items as needed.