Retail Merchandiser Associate

Brightstar Lottery; Michigan; On-site; USD 29,000 - 52,000; Full time

Benefits offered by this job

Company vehicle

Medical benefits

Paid holidays

Vacation (3 weeks)

401(k) with employer match

Parental leave

Life insurance

Short-term disability

Long-term disability

Tuition reimbursement

Paid time off

Wellness program

Identity theft insurance

Job summary

Brightstar is seeking a Retail Merchandising Associate to support its MI retail operations, focusing on driving sales, optimizing inventory, and ensuring merchandising excellence across the Metro Detroit area. This role collaborates with retailers to maximize opportunities and maintain standards in all distribution points.

The position requires at least 1 year in retail or wholesale sales, strong communication, and proficiency with Word/Excel.

Qualifications

• Minimum of 1 year of experience in retail sales or wholesale sales.
• Strong customer service and communication skills.
• Proficiency with Microsoft Word and Excel.
• Experience using Microsoft PowerPoint.
• Ability to work effectively using company-provided tablets or computers.
• Valid driver’s license.
• Must reside within the assigned region.
• Ability to read, write, and communicate effectively in English is required.

Responsibilities

• Evaluate and manage product inventory, display execution, and overall product presentation.
• Optimize inventory mix at retail locations through planogram management, instant ticket ordering, and ticket returns.
• Ensure customer Standards of Excellence are met across all points of retail distribution.
• Educate retailers and players to maximize sales opportunities and product awareness.
• Review sales statistics with retailers on a consistent basis.
• Follow all lottery procedures, including picking up, dropping off, transferring, closing, and returning tickets to the warehouse.
• Complete required paperwork accurately and assist with special projects as assigned.
• Perform other duties as assigned.

Skills

Customer service

Retail sales experience

Excellent communication

English proficiency

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Tablet/online devices

Job description

Location: MI Statewide, MI, US

Requisition ID: 19551

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers. As a premier pure play global lottery company, our best-in-class lottery operations, retail and digital solutions, and award-winning lottery games enable our customers to achieve their goals, fulfill player needs and distribute meaningful benefits to communities. Brightstar has a well-established local presence and is a trusted partner to governments and regulators around the world, creating value by adhering to the highest standards of service, integrity, and responsibility. Brightstar has approximately 6,000 employees. For more information, please visit www.brightstarlottery.com.

What You'll Do

As a Retail Merchandising Associate, you will support Brightstar Lottery's retail operations by driving sales performance, optimizing inventory, and ensuring exceptional merchandising execution within an assigned territory. You will partner with retailers to maximize sales opportunities, maintain operational standards, and support the effective distribution of lottery products. This role will be located in Metro Detroit (Detroit, Livonia, Grosse Pointe), MI.

• Evaluate and manage product inventory, display execution, and overall product presentation.
• Optimize inventory mix at retail locations through planogram management, instant ticket ordering, and ticket returns.
• Ensure customer Standards of Excellence are met across all points of retail distribution.
• Educate retailers and players to maximize sales opportunities and product awareness.
• Review sales statistics with retailers on a consistent basis.
• Follow all lottery procedures, including picking up, dropping off, transferring, closing, and returning tickets to the warehouse.
• Complete required paperwork accurately and assist with special projects as assigned.
• Perform other duties as assigned.

Quarterly Sales Incentive Opportunities Available

Your Brightstar Benefits

• Company vehicle provided for work use only.
• Medical benefits effective on day one of employment.
• Twelve paid holidays plus two floating holidays annually.
• Three weeks of paid vacation per year, prorated during the first year of employment.
• 401(k) with employer match and 100% vesting on day one.
• Company-paid parental leave, life insurance, short-term disability, and long-term disability coverage.

What You'll Bring

• Minimum of 1 year of experience in retail sales or wholesale sales.
• Strong customer service and communication skills.
• Proficiency with Microsoft Word and Excel.
• Experience using Microsoft PowerPoint.
• Ability to work effectively using company-provided tablets or computers.
• Valid driver's license.
• Must reside within the assigned region.
• Ability to read, write, and communicate effectively in English is required.

What Will Make You Stand Out

• Demonstrated flexibility and self-motivation.
• Ability to build and maintain positive customer relationships.
• Experience educating customers and influencing sales outcomes.
• Strong teamwork and collaboration skills.Commitment to innovation and continuous improvement.
• Diverse retail knowledge and experience.

Physical Requirements

• Ability to lift up to 50 pounds.

Success Profile

• Leading Complexity
• Leading People
• Leading the Business
• Leading Self

At Brightstar, we consider a wide range of factors in determining compensation, including background, skills, experience, and work location. These factors can cause your compensation to vary. The estimated starting compensation range is $29,120 - $52,458. The actual pay offered may end up being higher or lower. The Company will comply with all local pay requirements and collective bargaining agreements, where applicable.

Base pay is only one part of our Total Rewards program. Sales roles may be eligible for commission payments, while other roles are eligible for discretionary bonuses. In addition, we offer employees a 401(k) Savings Plan with Company contributions, health, dental, and vision insurance, life, accident, and disability insurance, tuition reimbursement, paid time off, wellness programs, and identity theft insurance. Note: programs are subject to eligibility requirements.

Immigration sponsorship is not available for this role.

All Brightstar employees have a role in information security. Annual training will be assigned and required as appropriate.