Retail Merchandise Processing Supervisor

Grkroccenter; Auburn Hills (MI); On-site; USD 15,000 - 25,000; Full time

Benefits offered by this job

Employee Discount

Employee Assistance Program

Job summary

The Salvation Army Thrift Store in Auburn Hills, MI is seeking a full-time Production Supervisor to oversee the production team, ensure quality control, and maintain efficient workflows while meeting sales goals.

You will train new staff, track production metrics, manage inventory, and support store operations and safety. Flexible weekend/evening shifts and employee discounts are included.

Qualifications

• Experience supervising production teams and ensuring tasks are completed.
• Strong quality control practices and attention to detail.
• Familiarity with payroll systems and basic computer skills.

Responsibilities

• Direct and ensure completion of daily tasks for production team members, including workspace maintenance
• Train new team members on production expectations and processes
• Perform quality control inspections to ensure only the best products reach the sales floor
• Track and report production metrics at scheduled intervals
• Implement strategies to meet product acquisition, production, and sales goals
• Manage product rotation and inventory control processes
• Maintain organized workspaces and prepare for next-day production
• Support store maintenance and safety protocols
• Place and coordinate supply orders for processing needs
• Implement product control procedures to prevent shrinkage
• Monitor and control property, utility, and supply usage
• Seek ways to improve donor and shopper experiences
• Support management in fostering positive understanding of policies and procedures
• Communicate effectively with store management regarding operations
• Direct complaints and concerns appropriately to management
• Paid training on production expectations and store procedures
• Ongoing coaching and support from store leadership
• Opportunity to build retail and customer service skills

Skills

Team supervision

Quality control

Payroll systems

Communication

Education

High School Diploma or GED

Job description

The Salvation Army Thrift Store in Auburn Hills, MI is seeking a full-time Production Supervisor to oversee the production team, ensure quality control, and maintain efficient workflows while meeting sales goals.

You will train new staff, track production metrics, manage inventory, and support store operations and safety. Flexible weekend/evening shifts and employee discounts are included.