Retail Merchandise Lead - Elevate Customer Experience

Meijer Inc.; Springfield (IL); On-site; USD 25,000 - 26,000; Full time

Benefits offered by this job

Weekly pay

Team member discount

401(k) with company contributions

Paid parental leave

Paid education assistance

Medical/dental/vision

Job summary

Meijer Inc. is seeking a dedicated team member to support store operations and elevate the customer shopping experience in Springfield, IL. You’ll engage customers, guide daily tasks, and help maintain Meijer standards across the department.

You’ll mentor peers, assist with scheduling, ensure product freshness, and uphold food safety and safety standards while contributing to a positive, inclusive team culture and ongoing training opportunities.

Qualifications

• Passion for customer service with total engagement.
• Excellent verbal and written communication skills.
• Retail or customer service experience preferred.
• Ability to lift, carry, push, pull, bend and twist handling product.
• Ability to influence others and build rapport with customers.

Responsibilities

• Engage customers to deliver the best shopping experience and checkout flow.
• Communicate with team and assign daily tasks.
• Mentor teammates to meet sales and service goals.
• Assist with scheduling to improve engagement and store performance.
• Ensure product freshness and rotate stock according to policies.

Skills

Customer service

Communication

Leadership

Retail experience

Team collaboration

Problem solving

Job description

Meijer Inc. is seeking a dedicated team member to support store operations and elevate the customer shopping experience in Springfield, IL. You’ll engage customers, guide daily tasks, and help maintain Meijer standards across the department.

You’ll mentor peers, assist with scheduling, ensure product freshness, and uphold food safety and safety standards while contributing to a positive, inclusive team culture and ongoing training opportunities.