General Merchandise Lead - Elevate Customer Experience

Meijer Inc.; Richmond Heights (OH); On-site; USD 43,000 - 56,000; Full time

Benefits offered by this job

Meijer Rewards

Weekly pay

Scheduling flexibility

Paid parental leave

Paid education assistance

Team member discount

Development programs for advancement

Job summary

Meijer is seeking a dedicated full-time team lead in Ohio to guide daily store operations, mentor staff, and ensure an outstanding shopping experience. You will coordinate tasks, support training, and collaborate with leadership to optimize scheduling, customer service, and sales performance across the department.

You will lead by example, promote a diverse and inclusive environment, and ensure adherence to safety and product rotation standards while contributing to store profitability and

Qualifications

• Passion for customer service and engaging with customers and peers.
• Excellent verbal and written communication skills.
• Retail or other customer service experience preferred.
• Ability to influence others and drive positive results.
• Willingness to lead, coach, and train team members.

Responsibilities

• Provide exceptional checkout experience and help customers.
• Assign daily tasks and mentor team members to meet sales goals.
• Support training for new staff and cross‑training high-potential talent.
• Help with department scheduling to boost engagement and profitability.
• Monitor food safety standards and product rotation where applicable.
• Lead by example to uphold Meijer culture and diversity goals.

Skills

Customer service

Communication

Retail experience

Leadership

Team coaching

Influence others

Physical stamina

Job description

Meijer is seeking a dedicated full-time team lead in Ohio to guide daily store operations, mentor staff, and ensure an outstanding shopping experience. You will coordinate tasks, support training, and collaborate with leadership to optimize scheduling, customer service, and sales performance across the department.

You will lead by example, promote a diverse and inclusive environment, and ensure adherence to safety and product rotation standards while contributing to store profitability and