Retail Merchandise & Customer Experience Associate

The TJX Companies, Inc.; Caro (MI); On-site; USD 16,000 - 23,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Health insurance

Job summary

Marshalls, part of The TJX Companies, Inc., is hiring at our Caro, MI location. You will deliver a highly satisfying customer experience, maintain a clean store, and support daily operations across departments. Roles may include cross-training to assist in multiple areas to meet business needs.

We value integrity, teamwork, and a positive store culture. The position requires strong customer service skills, adaptability, and the ability to handle busy periods while following policies and safety

Qualifications

• Excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Capable of lifting heavy objects with or without reasonable accommodation.

Responsibilities

• Model and deliver established customer experience practices.
• Rings purchases/returns and counts change back according to procedures.
• Promotes credit and loyalty programs.
• Maintains merchandising standards and prepares items for the floor.
• Participates in store recovery and safety practices.
• Supports and participates in shrink reduction goals.

Skills

Customer service

Flexibility

Communication

Multi-tasking

Physical strength

Job description

Marshalls, part of The TJX Companies, Inc., is hiring at our Caro, MI location. You will deliver a highly satisfying customer experience, maintain a clean store, and support daily operations across departments. Roles may include cross-training to assist in multiple areas to meet business needs.

We value integrity, teamwork, and a positive store culture. The position requires strong customer service skills, adaptability, and the ability to handle busy periods while following policies and safety