Retail Merchandise Associate — Growth, Discounts & Benefits

TJX; Hoffman Estates (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

401(k) match

medical/dental/vision

HSA

health care FSA

life insurance

short/long term disability

paid parental leave

paid holidays/vacation/sick

auto/home insurance discounts

scholarship program

adoption assistance

Job summary

HomeGoods at TJX Companies in Hoffman Estates, IL is seeking a Customer Experience Associate to engage customers and maintain a clean, organized store while adhering to loss prevention standards. You may be cross-trained to support multiple areas of the store.

The role emphasizes delivering excellent service, flexible scheduling, and the ability to lift heavy objects. Prior retail experience is preferred, with a collaborative team environment and growth opportunities.

Qualifications

• Excellent customer service skills.
• Flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Responds well to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience and engage with customers.
• Model established customer experience practices for internal and external customers.
• Support a positive store culture through honesty, integrity, and respect.
• Accurately ring purchases/returns and count change.
• Promote credit and loyalty programs.
• Maintain merchandising standards and prepare merchandise for the floor.
• Assist in store recovery and maintain cleanliness.
• Follow labor laws, policies, and loss-prevention procedures.
• Support shrink reduction goals and safety initiatives.

Skills

Customer service

Communication

Organization

Multi-tasking

Adaptability

Physical stamina

Teamwork

Retail experience

Job description

HomeGoods at TJX Companies in Hoffman Estates, IL is seeking a Customer Experience Associate to engage customers and maintain a clean, organized store while adhering to loss prevention standards. You may be cross-trained to support multiple areas of the store.

The role emphasizes delivering excellent service, flexible scheduling, and the ability to lift heavy objects. Prior retail experience is preferred, with a collaborative team environment and growth opportunities.