Retail Merchandise Associate: Customer Experience Champion

The TJX Companies, Inc.; Virginia (MN); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) plan

Medical/dental/vision

HSA

Life insurance

Short/long term disability

Paid parental leave

Paid holidays/vacation/sick

Credit union

Scholarship program

Adoption assistance

Auto/home insurance discounts

Referral bonuses

EAP

Pet & legal insurance

Bereavement

Smoking cessation

Job summary

Marshalls in Minnesota USA, Virginia MN store is hiring a customer-focused associate to deliver a highly satisfying shopping experience. You’ll engage with customers, keep the store clean, and follow operating procedures to ensure accuracy in purchases and returns.

You may be cross-trained to work in multiple areas, support loss prevention, participate in safety, and help promote credit and loyalty programs. Benefits include associate discounts, health coverage options, and retirement plans.

Qualifications

• Possesses excellent customer service skills.
• Able to work a flexible schedule to support business needs.
• Strong communication and organizational skills with attention to detail.
• Capable of multi-tasking.
• Able to respond appropriately to changes in direction or unexpected situations.
• Capable of lifting heavy objects with or without reasonable accommodation.
• Works effectively with peers and supervisors.
• Retail customer experience preferred.

Responsibilities

• Deliver a highly satisfied customer experience through engagement with customers.
• Adhere to operational, merchandise, and loss prevention standards.
• Cross-train to work in multiple store areas to support business needs.
• Accurately ring purchases/returns and handle cash per procedures.
• Promote credit and loyalty programs.
• Maintain merchandising and cleanliness standards on the sales floor.
• Assist in store recovery and safety and support labor policies.
• Other duties as assigned.

Skills

Customer service

Flexible schedule

Communication

Organizational skills

Multi-tasking

Attention to detail

Teamwork

Job description

Marshalls in Minnesota USA, Virginia MN store is hiring a customer-focused associate to deliver a highly satisfying shopping experience. You’ll engage with customers, keep the store clean, and follow operating procedures to ensure accuracy in purchases and returns.

You may be cross-trained to work in multiple areas, support loss prevention, participate in safety, and help promote credit and loyalty programs. Benefits include associate discounts, health coverage options, and retirement plans.