Retail Customer Experience & Merchandising Associate

The TJX Companies, Inc.; Phoenix (AZ); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Associate discount

401(k) Associate contributions

Medical/dental/vision

Life insurance

Paid holidays/vacation/sick

HSA

Credit union

Referral bonuses

Adoption assistance

Job summary

Marshalls is seeking an enthusiastic associate to deliver a superior customer experience in a fast-paced store environment. You will engage with customers, process transactions, and maintain a clean, organized sales floor while supporting credit and loyalty programs.

The role requires strong communication, multi-tasking, and adaptability to changing business needs; prior retail experience is a plus. Competitive hourly pay and comprehensive benefits are offered.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Ability to multitask and adapt to changing directions.

Responsibilities

• Deliver a highly satisfying customer experience by engaging with customers and upholding customer-experience principles.
• Accurately process purchases and returns and keep the sales floor clean and organized.
• Promote credit and loyalty programs and follow merchandising procedures and loss-prevention standards.
• Participate in store recovery, safety awareness, and adhere to labor policies.”] ,
• CoT_job_summary_short_: null,
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• fulltime
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• on site
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• 15
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• Starting pay for Marshalls at USA Phoenix store: $15.15–$15.65/hour; anchor to market with typical wage bands.
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• 15
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• 16
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• 17
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• USD
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• hourly
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Skills

Customer service

Communication

Multi-tasking

Flexible schedule

Detail oriented

Job description

Marshalls is seeking an enthusiastic associate to deliver a superior customer experience in a fast-paced store environment. You will engage with customers, process transactions, and maintain a clean, organized sales floor while supporting credit and loyalty programs.

The role requires strong communication, multi-tasking, and adaptability to changing business needs; prior retail experience is a plus. Competitive hourly pay and comprehensive benefits are offered.