Retail Merchandise Associate | Customer Experience

TJX; Burbank (CA); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Associate discount

401(k) Plan

Health benefits

Dental/Vision

Health Savings Account (HSA)

Paid holidays

Job summary

TJX Companies' HomeGoods in Burbank, CA is seeking an associate to deliver a high‑level customer experience. You will engage with customers, maintain a clean, organized store, and support daily operations across the sales floor.

The role involves processing purchases, promoting credit and loyalty programs, assisting in merchandising, and contributing to store safety and loss prevention. A flexible schedule and teamwork are essential.

Qualifications

• Excellent customer service skills.
• Strong communication and organizational abilities.
• Ability to multitask and adapt to changing priorities.
• Willingness to lift/move merchandise as needed.
• Retail experience is a plus.

Responsibilities

• Deliver a highly satisfied customer experience by engaging with customers and maintaining a clean, organized store.
• Accurately ring purchases/returns and assist with payments.
• Promote credit and loyalty programs to customers.
• Assist with merchandising and store recovery throughout the day.
• Adhere to labor laws, safety standards, and loss prevention policies.

Skills

Customer service

Communication

Multi-tasking

Attention to detail

Flexibility

Job description

TJX Companies' HomeGoods in Burbank, CA is seeking an associate to deliver a high‑level customer experience. You will engage with customers, maintain a clean, organized store, and support daily operations across the sales floor.

The role involves processing purchases, promoting credit and loyalty programs, assisting in merchandising, and contributing to store safety and loss prevention. A flexible schedule and teamwork are essential.